Altadis USA Privacy Policy




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Privacy Policy

ALTADIS U.S.A.(“ALTADIS”)has created this privacy policy statement in order to demonstrate our firm commitment to your privacy.  The following discloses our information gathering, use and dissemination practices solely for the web site located at http://www.altadisusa.com and associated websites directed to www.altadisusa.com that are associated with Altadis U.S.A.(collectively the "Site"). By using or accessing the Site, you signify your assent to our Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE. 

Personal and Non-Personal Information:  When using the Site, in order to utilize some of the services you may be asked to provide, or you may choose to upload, certain personally identifiable information about yourself ("Personal Information").  Personal Information can include your name, email address, postal address and telephone number.We may also ask for additional information, including personally identifiable and non-personally identifiable information such as gender, marital status, and product preferences. Similarly, when you enter or respond to a contest, survey, sweepstakes or other promotional feature, we may ask you for your name, address and email address or other personal information.  In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type and other data, and may aggregate any information collected in a manner which does not identify any individual ("Aggregate Information"). In some cases, we may collect non-personal information.  Examples of this type of information include the type of internet browser you are using, the type of computer operating system application software, and peripherals you are using and the domain name of the web site from which you linked to our Site, and may aggregate any information in a manner which does not identify any individual  ("Aggregate Information").   

How We Use Personal and Aggregate Information:  ALTADIS uses the information collected, including Personal Information, for a variety of purposes. For example, weuse your information to better understand your needs and provide you with better products and services. We may use your information to communicate back to you, to update you on products, services and benefits, to personalize the Site for you, to contact you for market research or to provide you with marketing information, newsletters, or other information we think would be of particular interest.  We may also share your Personal Information with ourtechnical consultants, third party auditors and other third parties who make our site available, enhance its functionality or provide associated services and/or who deal with you in delivering content, samples, products, services and gifts and prizes. We will not however share or otherwise provide your Personal Information to any retailers of our products. Information obtained through the Site may be intermingled with and used in conjunction with information obtained through sources other than the Site, including both offline and online sources.  We will always give you the opportunity to opt out of receiving such materials.

Unless disclosed otherwise at the time of collection, we do not share any Personal Informationyou submit through our Sitewith any third party, unless it is necessary to respond to your inquiry, or to comply with applicable law.  We may use Aggregate Information to improve and enhance your experience on the Site and for our market research activities and we may share Aggregate information with third parties, in an aggregate, anonymous form that is not linked to Personal Information, for advertising, promotional and other purposes. 

We will never sell your Personal Information to any third party or to any retailer of our products without your consent except in connection with the sale or merger of ALTADIS or the division responsible for such services.

Please note that we reserve the right to access and/or disclose Personal Information and non-personal information we gather as required by courts or administrative agencies and to the extent required to permit us to investigate suspected fraud, harassment or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper.  In addition, Personal Information and Aggregate Information may be intermingled with other information obtained through services other than this Site, including both online and offline services.

Cookies: We reserve the right to utilize cookie technology. A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain various types of information, including a user ID that the site uses to track the pages you've visited. Many web sites use cookies for these purposes.  You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences, in which case you may still use our Site, but it may interfere with some of its functionality. We will not use cookies to automatically retrieve personal information from your computer without your knowledge.

Clickstream:  As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a web site's server. Clickstream data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to the Site. We may collect and use clickstream data as a form of Aggregate Information to anonymously determine how much time visitors spend on each page of our Site, how visitors navigate throughout the Site and how we may tailor our web pages to better meet the needs of visitors. This information will be used to improve our Site and our services. Any collection or use of clickstream data will be anonymous and aggregate, and will not intentionally contain any Personal Information.

Security:  The security of your Personal Information is very important to us. Please note that no data transmission over the Internet is 100% secure. We attempt to provide for the secure transmission of your information from your computer to our servers by utilizing encryption software. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and ALTADIS, or information stored on the Site or our servers, will be free from unauthorized access by third parties such as hackers and your use of the Site demonstrates your assumption of this risk.  We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees who need access to your information in order to perform their duties are authorized to have access to your Personal Information.

Protection for Children: We have no intention of collecting personal information from persons under the age of 21 years old.  When we become aware that personal information from a person under 21, we will use all reasonable efforts to delete such information from our database.

Other Web Sites: Our Site may contain links to other web sites not maintained by ALTADIS.  Other web sites may also reference or link to our Site. We encourage you to be aware when you leave our Site, or surf the Internet, and to read the privacy statements of each and every web site that you visit.  We do not endorse, screen or approve, and are not responsible for the privacy practices or the content of, such other web sites.

You should be aware that personal information which you voluntarily include and transmit online may be viewed and used by others.  In addition, personal information you post to chat rooms, message boards, blogs or other publicly accessible forums may be viewed and used by anyone with access to such forums.  ALTADiS is unable to control such uses of your personal information, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties.

Changes to policy; Opt-Out Process:  We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time.  However, if at any time in the future we plan to use Personal Information in a way that differs from this policy, we will post such changes here and provide you the opportunity to opt-out of such differing uses.  Your continued use of the Site following the posting of any changes to this policy means you accept such changes. 

If you do not want your Personal Information shared with any third party who may use such information for direct marketing purposes, then you may opt-out of such disclosures by sending an email to us at info@altadisusa.com.

If you receive an unwanted email from us, you can simply reply and ask not to receive future emails. We also give you the option to remove your personal information from our list of active users completely. All unsubscribe or opt-out requests should be sent to us at info@altadisusa.com. and we will process your request within a reasonable time after receipt. We are not responsible for removing your personal information from the lists of any third party who has previously been provided your information in accordance with this policy, such as a business partner.

Communications with ALTADIS: By providing your email address to ALTADIS, you expressly consent to receive emails from us.  We may use email to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us, provided that, we will not give your email address to another party to promote their products or services directly to you.

Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, nonconfidential and nonproprietary.  Except to the extent expressly covered by this policy, anything you transmit or post may be used by us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, you expressly agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.

Site Terms and Conditions:  Use of this Siteis governed by, and subject to, the legal notices contained at http://www.altadisusa.com Your use, or access, of the Siteconstitutes your agreement to be bound by these provisions.  IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE. 

Contact:  For questions or concerns relating to privacy, we can be contacted at: info@altadisusa.com.

United States of America:  Our Site is maintained in the United States of America.  By using the Site, you authorize the export of Personal Information to the USA and its storage and use as specified in this policy.

Effective Date:  This privacy policy is effective and was last updated on February 1, 2005.






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